NEW STUDENT ENROLMENT

Terms & Conditions of Enrolment & Services Rendered​
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By agreeing to the following terms and conditions, the 'New Student Enrolment' form will act as a contract entered into by Now Music Academy (hereinafter referred to as "the Provider") and the student (or parent if under 18 years of age) as named on the completed 'New Student Enrolment' form (hereinafter referred to as "the Client") on the date as detailed within the 'New Student Enrolment' form. The Client hereby engages the Provider to provide services for private and/or group Guitar/Bass/Ukulele/Drum/Piano/Keyboard/Vocal tuition. The Provider hereby agrees to provide the Client with such services in exchange for consideration described herein under “Terms & Conditions for Services Rendered”.
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Fees

The Client is to be prompt with all payment deadlines. This includes tuition fees and exam fees, as well as any other related costs. Fees are to be paid within 7 days of the first of every month for the coming month’s lessons. An invoice will be issued to you on the 1st of the month. Lessons are undertaken on a weekly or fortnightly basis. Payments are to be made via auto-pay (Direct Debit), PayPal, direct bank transfer or can be paid via card at the premises. Bank details will be issued to you on each invoice, please ensure to provide the students name as a reference. Any late payments will incur a £5 late fee administration charge.

With private tuition. please note that only 4 lessons per academic year (1st September-31st August) may be missed without charge (eg. if the students has a school trip, has to work late etc). These lessons still require a 24 hour cancellation notice period. After the four permitted absences, missed sessions will be charged for IN FULL in order to hold your space and enrolment.

Missed lessons without the required notice, or lessons whereby the notice period is not adhered to, will be charged IN FULL and no refund will be issued. Where absences are known in advance, the Provider will endeavour to reschedule the missed lessons to an alternative day or week, as available in the Now Music Academy calendar. Termination of lessons will be subject to a 1 month notice period.
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Absence

Once lessons are booked and confirmed, cancellations must be made with 24 hours notice. This can be done either with the My Music Staff infrastructure or via email, using the address info@nowmusicacademy.co.uk. Failure to adhere to the notice period will result in you being fully charged for the missed lesson. Should your teacher be absent due to illness, a pre-existing work commitment or a holiday, clients will be given the same 24 hour notice period. Lessons will be re-scheduled to another suitable time/day, or an academy cover teacher will be provided.

Lateness

Due to the nature of lesson scheduling, your session cannot be extended to compensate for lateness. Please arrive 2-3 minutes early (no earlier). Full lesson costs are still applicable if the student is late. If the client is more than 10 minutes late, the provider reserves the right to cancel the lesson without refund.

Safety

The Client is asked to behave in a sensible and attentive manner, to prevent injury within the teaching environment, and get the most out of each session. Personal items are the sole responsibility of the Client. All teachers are fully DBS checked, and Now Music Academy holds a comprehensive insurance policy.

Photography

All photographs and video footage from lessons, performances, events and rehearsals will remain the property of the Provider, and can be used as required for publicity and advertising. This may be print or internet based. Written permission will be sought from parents of under 16's for each performance.
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Miscellaneous
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All new and/or prospective students are required to read the Now Music Academy GDPRS Compliance Statement and Privacy Policy HERE to understand how we collect, store and process your data.

For any queries, please contact the academy by email on info@nowmusicacademy.co.uk